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Health products customer update archive


Please see below details of previously published customer updates from our Health products team. 

If you have any further questions please email 

Customer updates archive

Health supply update

20 November 2020

Domestic update:

ANSTO is pleased to confirm we have secured imported supply of Mo-99; this means there will be activity available for generators from Thursday 26 November to Monday 30 November. 

We are currently developing a supply plan and will be in contact with customers early next week to discuss delivery schedules for Tc-99m generators.

We continue to work closely with overseas partners to further improve the supply of Mo-99 and I-131 until local production recommences.

ANSTO will provide regular updates, and we hope that this latest update is welcome news for all involved.

OPAL scheduled maintenance update

18 November 2020

There will be a delay in the restart of ANSTO's OPAL reactor due to an anomaly identified in scheduled maintenance. This will impact our Health product supply from 23 November onwards. 

The team is currently conducting ongoing inspections and data collection to evaluate and assess the situation fully. As a result, the planned shut-down has been extended to allow for additional tests, inspections and analysis. These will take around two weeks and will help determine when OPAL will restart.

In total, it will be at least four weeks (to mid-December) minimum before full domestic nuclear medicine supply is available. ANSTO is working with multiple overseas suppliers to secure as much product as possible over the period when supply is unavailable.

We will continue to work with the nuclear medicine community in Australia with regard to the distribution and prioritisation of important nuclear medicine across metropolitan, regional, and rural Australia as well as our export customers. We apologise to customers for any inconvenience that supply disruptions will cause.

Affected products


  • Technetium-99 Generators: Supply from 20-24 November will be a blend of Gentech® and LMI TechneLite Generators. Customers may see some changes to size and activity from 23 November. No Generators will be delivered on 25 and 27 November.
  • Iodine-131 Capsules: Supply of made to order capsules available for delivery until 26 November. A quantity of pre-made set sizes calibrated 23 November will be available for the following week; sizes may be limited, we will advise customers shortly.
  • Lutetium-177: From November 23, we will work with our international partners and logistics suppliers to have Lu-177 available for patient treatment.
  • Chromium-51: Calibrations available for 1 November and 1 December.


  • Technetium-99 Generators: No supply available for four weeks (to mid-December).
  • Iodine-131 Capsules & Solutions: No calibrations available on 30 November. Future calibrations to be advised.  
  • Chromium-51: Calibrations available for 1 November and 1 December.

Plans and securing supply
It will be at least four weeks before full domestic nuclear medicine supply is available. 

ANSTO is currently working with the international nuclear medicine community to source supply of Molybdenum-99 and Iodine-131. However, from 30 November even if supply is secured, we expect less than 50 per cent of our usual supply. 

We are doing all we can to close this gap but want to provide as much notice as possible so we can work with you to plan accordingly.

We're here to support you
We understand the pressure this places on practitioners and their patients. Customer Service will be in contact to outline a tailored supply plan for 23 November onwards. Please reach out with any questions:

Phone: 1800 251 572 or +61 2 9717 9992

Updates with more information will be available on our website as soon as it is readily available.

OPAL reactor maintenance update

12 November 2020

An additional maintenance requirement has been identified as part of the routine maintenance shut-down of the OPAL reactor this week. 

In response, the shut-down will be extended to allow for additional tests to be completed whilst the reactor is powered down. The results will help determine when OPAL will re-start.

This may impact our Health product supply. So right now, our team is pursuing back-up supply options for all Health products to minimise any patient impact.

Customer Service will be in contact with you to discuss your requirements, and we will share further information shortly.

Scheduled maintenance is a routine part of the continued safe operations of OPAL, and we look forward to resuming normal operations as soon as possible.

If you have any questions, please reach out to Customer Service.

Tc-99m generator update

23 October 2020

Production of Tc-99m generators at ANSTO has resumed, with all relevant quality control checks passed and the cause of the issue identified and rectified.

ANSTO will distribute local generator supply across Australia from Sunday 25 October.

ANSTO has secured additional generator supply from America and is doubling its production capacity with more team members and shifts to get customers back on schedule early next week.

We thank the nuclear medicine community for their assistance as we work on restoring supply.

Take a look at our live customer delivery schedule page

21 October 2020

Imported Tc-99m generators have arrived in Australia, and customers will receive deliveries in line with flight and logistics availability.

Take a look at our live customer delivery schedule page

By the evening of Thursday 22 October, pending a final quality assurance test within the Nuclear Medicine Facility, we anticipate we will be able to confirm the supply of local generators for distribution from Saturday 24 October.

ANSTO is doubling its production capacity with additional team members and more shifts to get customers back on schedule early next week.

The Customer Service team will be in touch from Thursday 22 October through to Friday 23 October to confirm delivery schedules.

19 October 2020

ANSTO will begin distributing imported Tc-99m generators this Thursday 22 October.

We are working with the Nuclear Medicine Working Group to prioritise supply, and our Customer Service team will speak with each customer over the coming days to confirm and help plan delivery.

Before generator supply recommences out of our nuclear medicine facility, it must pass the appropriate clearances for our people and patient safety. ANSTO is aiming to recommence local generator production later this week and distribute from early next week. 

Further information regarding import generator arrival and distribution as well as local generator resupply will be available on our website on the evening of Wednesday 21 October.

16 October 2020

The batch of Tc-99m generators which we were due to send out today has not passed our quality standards testing. 

ANSTO is currently investigating the issue and is making plans to import generators from LMI in America. We anticipate these generators will be delivered late next week and are working with members of the Nuclear Medicine Working Group to manage resupply.

Our priority is the safety of patients and employees. We will continue to provide updates as soon as we have more information.

15 October 2020

Tc-99m generator production has recommenced after operations were put on hold yesterday due to an electrical issue.

Our operations team will be working over the weekend to ensure we make up time in production, and the customer service team will continue to work with customers to meet specific requirements.

We anticipate all deliveries will be with customers by Tuesday 20 October. 


Scheduled maintenance generator production

1 October 2020

Update: Scheduled maintenance dates confirmed for Gentech® generator production line

Earlier this year, we pushed the scheduled maintenance of our generator production line within our Nuclear Medicine processing and distribution facility back to overcome logistical supply challenges faced due to COVID-19.

We can now confirm maintenance will take place on 2-16 November.

Technetium-99 generators will be available throughout this time. Our customer service team will contact you directly to discuss an approach to your ordering that will minimise any patient impact.

Sustainable operations and the reliable supply of nuclear medicine is ANSTO’s priority. Scheduled maintenance enables the continuation of safe operations and improvements in the reliable supply of Gentech® generators for you and your patients.

Supply update Lutetium-177

18 August 2020

Update: Scheduled maintenance shutdown for Lutetium-177 production facility

As communicated on 5 August, ANSTO will undertake the annual routine maintenance shutdown of its Lutetium-177 (Lu-177) production facility to ensure safe sustainable supply. We are informing you the dates have been extended slightly, and maintenance will now take place from 18 August to 27 September.

During this time, ANSTO will work with our international partners and logistics suppliers to have Lu-177 available for patient treatment.

To ensure your requirements are met please have your orders submitted in line with our schedule cut-off times below.

Lu-177 order cut off times

*Please note that throughout the maintenance period, strict cut-off applies as indicated below. 

Orders for Lutetium-177 are required prior to 1:00pm Thursdays.

Week of Calibration and Despatch


Order Cut Off Date                           .               

10 August 2020

Thurs 30 July 2020

17 August 2020

Thurs 6 August 2020

24 August 2020

Thurs 13 August 2020

31 August 2020

Thurs 20 August 2020*

7 September 2020

Thurs 27 August 2020*

14 September 2020

Thurs 3 September 2020*

21 September 2020

Thurs 10 September 2020*

28 September 2020

Thurs 17 September 2020*

5 October 2020

Thurs 24 September 2020*

12 October 2020

Thurs 1 October 2020

19 October 2020

Thurs 8 October 2020

26 October 2020

Thurs 15 October 2020

2 November 2020

Thurs 22 October 2020

9 November 2020

Thurs 29 October 2020

16 November 2020

Thurs 5 November 2020

23 November 2020

Thurs 12 November 2020

30 November 2020

Thurs 19 November 2020

7 December 2020

Thurs 26 November 2020

14 December 2020

Thurs 3 December 2020

ANSTO offers Lutetium-177 calibrated for Tuesdays, Wednesdays, Thursdays and Fridays.

Please send all orders to or by phone 1800 251 572.


Scheduled maintenance shutdown Lu-177 production facility - 05 August

05 August 2020

Scheduled maintenance shutdown for Lutetium-177 production facility

ANSTO will undertake routine maintenance shutdown of its Lutetium-177 (Lu-177) production facility, scheduled from 29 August 2020 until 27 September 2020.

During this time ANSTO will work with our international partners and logistics suppliers to have Lu-177 available for patient treatment.

For information on order cut-off times view the Health products customer updates page or contact our customer service team by emailing or by calling 1800 251 572.

Supply Update Gallium-67 - 22 July 2020

Disruption of supply of Gallium-67

Lantheus Medical Imaging USA have advised that due to routine scheduled  maintenance work within their facility there will be no supply of Gallium-67 for week commencing 3rd August - calibration 6th August.

Lantheus offer their apologies for any inconvenience caused; resupply is due to commence from week 10 August for 13 August calibration. 

Sodium Molybdate [Mo-99] (Fission) Solution Update - 22 July 2020

Product update: Sodium Molybdate [Mo-99] (Fission) Solution

As part of our continuous product enhancements, ANSTO, through the Therapeutic Goods Administration (TGA) approval process, has refreshed our Sodium Molybdate [Mo-99] (Fission) Solution offering.

You will notice the following changes from 1 August 2020:

  • The current pH specification of “>7” will be updated to align to the current British Pharmacopeia. The new pH specification will be “9 – 14”.

There has been no change to the product.

You can view the latest production information via our product list page.

Delivery update: I-123 MIBG - 22 July 2020

August delivery schedule for Fujifilm Manufactured I-123 MIBG

ANSTO continues to work with Fujifilm and our logistics suppliers to secure supply of I-123 MIBG. International flights are yet to resume to a reliable weekly schedule, as such, we will continue to order I-123 MIBG from FujiFulm for delivery and calibration on a fortnightly Thursday schedule.

  • Thursday 30 July 2020  - early order cut off 5.00pm Tuesday 21 July
  • Thursday 13 August 2020
  • Thursday 27 August 2020

We will endeavour to keep all hospitals updated as soon we have any further information.

We still face some domestic challenges surrounding flights and will continue to be in contact with you regarding the final delivery time to your hospital.    

The cut-off time remains 5.00pm on Wednesday the week prior to the shipment unless otherwise specified.

Archive - customer updates

Health customer service team

If you have any further questions please get in touch with our customer service team: